Gucci Store Director

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, which encompasses a portfolio of powerful luxury brands. As an employer, Gucci is renowned for its commitment to innovation, quality, and a rich heritage of craftsmanship. The brand fosters an environment where creativity and excellence are at the forefront, providing employees with the opportunity to contribute to a legacy of luxury and style.

1. Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity.
2. Analyze monthly store performance and report on current trends, including competitor performance.
3. Demonstrate sales leadership through active customer engagement on the sales floor.
4. Manage and support stock levels to maximize full price selling and align with new product launches.
5. Train and communicate current collection knowledge to all associates.
6. Develop and implement business action plans in collaboration with the Market Director.
7. Lead the team to establish relationships and propose local events to promote high client attendance.
8. Conduct monthly coaching sessions with associates to review performance and provide feedback.
9. Oversee performance check-in process for all store employees and establish goals.
10. Attract, recruit, and retain a high-performing team and build a talent pipeline.
11. Manage the allocation of staff resources and scheduling to drive sales and ensure customer service.
12. Ensure a consistent and branded onboarding experience for all new hires.
13. Promote brand awareness and establish market/store presence through community outreach.
14. Lead the team in executing superior customer service to increase customer loyalty.
15. Collaborate with Operations, Human Resources, and Loss Prevention to enforce company policies.
16. Monitor store expenses and maintain the store operating budget.
17. Ensure compliance with Loss Prevention audits and inventory reconciliations.
18. Support and maintain visual merchandising standards set by the Worldwide headquarters.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive customer experiences and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills and excellent organizational skills.
8. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Sales leadership and customer engagement
2. Business analysis and trend reporting
3. Team management and talent development
4. Brand promotion and client relationship building
5. Operational management and budget oversight
6. Visual merchandising and stock management

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $110,000 USD to $120,000 USD.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered. The brand encourages creativity, innovation, and collaboration, creating a dynamic workplace where individuals can thrive and contribute to the brand's legacy.