Gucci Store Director

Dallas • USA

Wednesday, May 28, 2025

Gucci, a renowned name in the luxury fashion industry, operates under the prestigious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, offering a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity.
2. Analyze store performance and report trends, including competitor performance.
3. Demonstrate sales leadership through customer engagement and ensure high levels of customer service.
4. Manage stock levels and align with new product launches to maximize full price selling.
5. Train and communicate current collection knowledge to associates.
6. Communicate company KPIs and develop strategies to meet performance standards.
7. Develop business action plans in collaboration with the Market Director.
8. Lead the team in establishing relationships and proposing local events to enhance sales.
9. Follow competitors and fashion trends to maintain industry awareness.
10. Conduct coaching sessions with associates to review performance and provide feedback.
11. Oversee performance check-in process and establish goals for employees.
12. Attract, recruit, and retain a high-performing team.
13. Ensure a consistent onboarding experience for new hires.
14. Manage staff resources and scheduling to drive sales and customer service.
15. Partner with Market Director and HR for employee relations issues.
16. Utilize a top client strategy to retain and develop high-potential clients.
17. Promote brand awareness and capture market share through community outreach.
18. Execute superior customer service and after-sales experience.
19. Ensure development and execution of CRM initiatives.
20. Collaborate with Operations, HR, and Loss Prevention while adhering to company policies.
21. Monitor store expenses and maintain operating budget.
22. Comply with Loss Prevention audits and inventory reconciliations.
23. Oversee merchandise requests and shipments.
24. Support and maintain visual merchandising standards.
25. Maintain organization of company assets according to guidelines.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field preferred.
3. Ability to analyze selling reports and identify business trends.
4. Proven ability to drive positive customer experiences and deliver results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Strong verbal and written communication skills.
8. Passion for the Fashion Industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Sales leadership and customer engagement
2. Operational and financial management
3. Team leadership and talent development
4. Strategic planning and execution
5. Industry awareness and business acumen
6. Communication and organizational skills
7. Proficiency in Microsoft Office

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within a globally recognized brand.

Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to express their individuality while contributing to the brand's success. The workplace is dynamic and collaborative, with a focus on continuous learning and development.