Gucci Store Director

Boston • USA

Wednesday, October 29, 2025

Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci fosters a dynamic and inclusive work environment, encouraging creativity and excellence among its employees. Kering, the parent company, supports its brands in achieving sustainable growth and nurturing talent across the globe.

1. Lead strategic and operational initiatives to achieve store results and growth.
2. Develop and enhance client experience and engagement.
3. Optimize business performance through internal and external opportunities.
4. Ensure seamless store operations and adherence to company strategy.
5. Model and promote Gucci's values and client-centric strategy.
6. Execute superior client-centric service and after-sales experience.
7. Promote brand awareness and capture market share through community outreach.
8. Inspire collaboration among team managers and clienteling activities.
9. Guide the implementation of CRM initiatives and client development opportunities.
10. Partner with the Client Engagement team for business development.
11. Manage client flow and resolve service issues to retain client relationships.
12. Lead local events and product launches, ensuring client attendance and sales results.
13. Maintain knowledge of competition and local market trends.
14. Model professionalism and leadership, guiding team performance and development.
15. Foster a growth mindset and empower team members.
16. Provide ongoing feedback and career development conversations.
17. Develop leadership capabilities for future roles.
18. Attract, recruit, and retain high-performing team members.
19. Oversee Gucci onboarding experience for new hires.
20. Drive and maximize sales performance to achieve targets and KPIs.
21. Coordinate front and back of house activities to ensure client service excellence.
22. Manage stock levels and align with product launches.
23. Ensure adherence to company policies, procedures, and loss prevention measures.
24. Support and monitor after-sales services and visual merchandising standards.

1. Minimum of 7 years of sales management experience in retail or luxury retail.
2. Bachelor’s Degree in a related field preferred.
3. High degree of ethics, professionalism, and integrity.
4. Ability to analyze selling reports and identify business trends.
5. Proven ability to drive positive client experiences.
6. Ability to manage competing priorities in a fast-paced environment.
7. Proficiency with Microsoft Office software.
8. Industry awareness and strong business and financial acumen.
9. Strong verbal and written communication skills.
10. Passion for the fashion industry.
11. Flexibility to work retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Strategic thinking and business acumen
3. Client relationship management
4. Sales performance optimization
5. Communication and interpersonal skills
6. Problem-solving and decision-making
7. Organizational and time management
8. Adaptability and flexibility

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within the Kering group.

Gucci prides itself on a culture of inclusivity, innovation, and excellence. The brand encourages employees to break new ground in the fashion industry, fostering a community united by passion and creativity. Gucci is committed to providing a supportive and accessible work environment for all employees.