Gucci Senior Operations Controller

Scottsdale • USA

Wednesday, October 15, 2025

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive work environment. The brand is committed to fostering creativity and excellence, making it an ideal place for professionals seeking to advance their careers in the luxury sector.

1. Oversee the shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
2. Ensure timely merchandise movement in accordance with directives from the Store Director or Operations Manager, adhering to all procedural guidelines.
3. Maintain accurate and organized store inventory, overseeing cycle counts, scheduled inventories, and reconciliations.
4. Develop and propose ideas to enhance operational efficiency and reduce costs.
5. Support the sales team to ensure an exceptional client experience.
6. Manage merchandise ticketing, returns, and price adjustments.
7. Process repairs and damages promptly, following company guidelines.
8. Assist with the physical maintenance of the boutique as required.
9. Handle and store merchandise in compliance with Gucci standards.
10. Participate in store initiatives and projects as needed.
11. Adhere to all company policies and procedures.

1. Minimum of 2-3 years of retail experience, preferably in luxury or contemporary settings.
2. Supervisory experience is advantageous.
3. Proficiency in written and verbal communication.
4. Experience in retail or service-related industries is preferred.
5. Ability to analyze information, prioritize business needs, and solve problems.

1. Integrity and strong work ethic.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Excellent organizational skills and attention to detail.
4. Proficiency with technology, including internal retail systems and shipping software.
5. Physical ability to meet job requirements, including climbing ladders and lifting boxes.
6. Team-oriented attitude.

A minimum of 2-3 years in retail, with a preference for luxury or contemporary experience. Supervisory experience is a plus.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment process. Employees are part of a community committed to innovation and excellence.

Gucci fosters a collaborative and inclusive culture, encouraging creativity and innovation. As part of the Kering Group, Gucci is dedicated to sustainability and social responsibility, creating a supportive environment for professional growth.