Gucci Senior Operations Controller

East Rutherford • USA

Monday, July 21, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, innovation, and excellence, where employees are empowered to contribute to the brand's legacy of redefining luxury fashion. The company values creativity, diversity, and collaboration, providing a dynamic environment for career growth and personal development.

1. Oversee the efficient operation of the stockroom to ensure accurate inventory management.
2. Execute shipping and receiving processes, reporting issues to the Store Director or Operations Manager and resolving them promptly.
3. Ensure timely merchandise movement, adhering to procedures for transfers, RTVs, and damages.
4. Maintain an organized store inventory, conducting cycle counts and reconciliations.
5. Support the sales team to enhance the client experience.
6. Manage merchandise printing, ticketing, returns, and price adjustments.
7. Process repairs and damages in accordance with company guidelines.
8. Assist with the physical maintenance of the boutique as needed.
9. Adhere to Gucci's standards in packing, handling, and storing merchandise.
10. Participate in store initiatives and projects.
11. Comply with all company policies and procedures.

1. Minimum of 2-3 years of retail experience, preferably in luxury or contemporary settings.
2. Supervisory experience is advantageous.
3. Proficiency in written and verbal communication.
4. Experience in retail or service-related industries is preferred.
5. Ability to analyze information, prioritize business needs, and solve problems.
6. High degree of integrity and strong work ethic.
7. Capability to manage multiple tasks in a fast-paced environment.
8. Excellent organizational skills and attention to detail.
9. Proficiency with technology, including retail systems and shipping software.
10. Ability to meet physical requirements such as climbing ladders and lifting boxes.

1. Strong organizational and inventory management skills.
2. Effective communication and interpersonal skills.
3. Problem-solving and analytical abilities.
4. Technological proficiency in retail systems.
5. Ability to work collaboratively in a team environment.

A minimum of 2-3 years of relevant retail experience, with a preference for luxury or contemporary environments.

The base salary range for this position in New Jersey is estimated to be $27.00 to $28.00 per hour. Additional compensation may include commissions and participation in an incentive program, subject to performance.

Eligible employees may participate in a comprehensive benefits program, including medical, dental, vision, paid time off (PTO), and a 401K plan. Additional compensation may include commissions and participation in an incentive program.

Gucci is dedicated to creating a workplace culture that emphasizes inclusivity, accessibility, and innovation. Employees are encouraged to express their unique talents and perspectives, contributing to a collaborative and dynamic environment. The brand values continuous learning and development, fostering a community of passionate individuals who are united in their pursuit of excellence and creativity.