Gucci Senior Operations Controller

Costa Mesa • USA

Saturday, March 15, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and innovation. The brand is dedicated to providing a dynamic work environment where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.

1. Oversee the efficient management of the stockroom to ensure accurate inventory levels.
2. Execute shipping and receiving processes, reporting any issues to the Store Director or Team Manager - Operations.
3. Ensure timely merchandise movement as directed, adhering to all procedures and guidelines including transfers and damages.
4. Maintain an organized store inventory through cycle counts and scheduled inventories.
5. Support the sales team to enhance the client experience.
6. Manage merchandise ticketing, returns, and price adjustments.
7. Process repairs and damages in accordance with company guidelines.
8. Assist with the physical maintenance of the boutique as needed.
9. Pack, handle, and store merchandise according to Gucci standards.
10. Support store initiatives and projects as required.
11. Adhere to all company policies and procedures.

1. Minimum 2-3 years of retail experience, preferably in luxury or contemporary sectors.
2. Supervisory experience is advantageous.
3. Excellent written and verbal communication skills.
4. Previous experience in retail or service-related industries is preferred.
5. Ability to analyze information, identify business priorities, and solve problems.

1. High degree of integrity and strong work ethic.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Excellent organizational skills and attention to detail.
4. Proficiency in using internal retail systems and shipping software.
5. Physical ability to meet the demands of the position, including climbing ladders and lifting boxes.
6. Team player attitude.

2-3 years of retail experience, with a preference for luxury or contemporary sectors.

Base salary range of $23.00 USD to $26.00 USD per hour, subject to geographic differentials and other factors.

Comprehensive benefits package including medical, dental, vision, paid time off, and 401K.

Gucci promotes a radically client-centric mindset and encourages a collaborative, flat, and fast-paced working environment. The brand values creativity, ownership, and continuous learning, fostering a workplace where each employee's uniqueness is celebrated and amplified.