Gucci Senior Operations Controller

Bal Harbour • USA

Friday, July 25, 2025

Gucci, a renowned name in the luxury fashion industry, operates under the prestigious Kering Group, which is known for its commitment to creativity and sustainable innovation. As an employer, Gucci offers a dynamic and inclusive work environment where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.

1. Oversee and ensure the efficiency of the stockroom to maintain accurate inventory levels.
2. Execute shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
3. Facilitate the timely movement of merchandise, adhering to company procedures and guidelines.
4. Conduct and oversee store cycle counts and scheduled inventories with precision.
5. Develop strategies to increase operational efficiency and reduce costs.
6. Support the sales team to enhance the client experience.
7. Manage merchandise ticketing, returns, and price adjustments.
8. Process repairs and damages in accordance with company guidelines.
9. Assist with the physical maintenance of the boutique as needed.
10. Ensure merchandise is packed, handled, and stored according to Gucci standards.
11. Participate in store initiatives and projects as required.
12. Adhere to all company policies and procedures.

1. Minimum 2-3 years of retail experience, preferably in luxury or contemporary sectors.
2. Supervisory experience is advantageous.
3. Proficient in written and verbal communication.
4. Ability to analyze information and identify business priorities.
5. Strong integrity and work ethic.
6. Capability to manage multiple tasks in a fast-paced environment.
7. Excellent organizational skills and attention to detail.
8. Familiarity with retail systems and shipping software.
9. Ability to meet physical requirements such as climbing ladders and lifting boxes.

1. Strong communication and interpersonal skills.
2. Analytical and problem-solving abilities.
3. Organizational and multitasking capabilities.
4. Technological proficiency in retail systems.
5. Team-oriented mindset.

A minimum of 2-3 years in a retail environment, with a preference for luxury or contemporary experience. Supervisory experience is a plus.

Additional compensation may include commissions for eligible employees, subject to the commission program. Participation in an incentive program based on individual and organizational performance is also available.

Comprehensive benefits package including medical, dental, vision, paid time off (PTO), and a 401K plan. Eligible employees may also participate in an employee benefits program and an incentive program.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their individuality while working collaboratively. The brand is committed to creating a supportive environment where every team member can thrive and contribute to the brand's innovative spirit.