Gucci Senior Client Advisor

Gucci is a renowned luxury fashion brand known for its innovative and influential designs. As part of the Kering Group, Gucci is committed to providing a culture of inclusivity and accessibility, fostering a community united by a passion for breaking new ground in the fashion world.

1. Provide supervision and guidance to Client Advisors on the selling floor.
2. Partner with the Team Manager for real-time coaching and feedback.
3. Assist in team development and growth.
4. Ensure a consistent and branded onboarding experience for Client Advisors.
5. Act as a role model by providing exceptional client service.
6. Demonstrate excellent knowledge of Gucci products and heritage.
7. Attract new clients by being a Brand Ambassador.
8. Drive and exceed individual KPI goals.
9. Perform floor leadership duties, including opening/closing the store.
10. Contribute to upholding the visual display of products.
11. Support daily store operations when management is absent.
12. Serve as the first point of contact for difficult client issues.

1. Sales management experience in retail, luxury retail, or service-related industry preferred.
2. A minimum of 4+ years sales experience.
3. Bachelor’s Degree in a related field is preferred.
4. Proven ability to drive positive customer experiences.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Industry awareness and strong business acumen.
8. Strong verbal and written communication skills.
9. Passion for the Fashion Industry.
10. Flexibility to work a retail schedule including evenings, weekends, and holidays.
11. Proper work authorization to work in the United States.

1. Relationship building
2. Customer service
3. Sales leadership
4. Coaching and feedback
5. Visual merchandising
6. Problem-solving
7. Communication
8. Organizational skills

A minimum of 4+ years sales experience, preferably in retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field is preferred.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of people united by a passion for innovation in the fashion world. The workplace is dynamic and client-centric, promoting collaboration and creativity.