Gucci Senior Client Advisor
Gucci, a renowned luxury fashion brand, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, offering employees the opportunity to be part of a dynamic and inclusive workplace that values diversity and professional growth.
- Provide supervision and guidance to Client Advisors on the sales floor to ensure optimal performance through a customer-centric approach.
- Collaborate with the Team Manager to deliver real-time coaching and feedback, driving business and product category goals.
- Facilitate the development and growth of team members, ensuring a consistent and branded onboarding experience.
- Act as a role model by delivering exceptional client service, leveraging extensive product knowledge and brand heritage.
- Attract new clients through community networking and act as a Brand Ambassador.
- Manage floor leadership duties, including opening/closing the store and organizing coverage during breaks.
- Maintain visual display standards in accordance with Gucci's guidelines.
- Support daily store operations in the absence of management and handle complex client issues.
- Sales management experience in retail, luxury retail, or a service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences that foster loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
- Strong industry awareness and business acumen.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Passion for the fashion industry.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Candidates should have experience in sales management within retail, luxury retail, or a service-related industry.
Bachelor’s Degree in a related field is preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Gucci fosters a culture of inclusivity and accessibility, promoting a collaborative and innovative work environment. Employees are encouraged to approach challenges with creativity and a sense of ownership, contributing to a flat, connected, and fast-paced workplace.


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