Gucci Senior Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic working environment that fosters growth and development.
- Advise clients throughout the buying journey, ensuring a seamless and personalized experience.
- Present the collection in alignment with brand standards, enhancing the brand's image.
- Achieve and exceed sales targets while maintaining high levels of customer satisfaction.
- Support store management in various sales channels including retail, wholesale, and e-commerce.
- Manage returns and exchanges efficiently, ensuring customer satisfaction.
- Stay informed about product characteristics, styles, and trends to provide expert advice to clients.
- Proven experience in a luxury retail environment.
- Strong understanding of sales processes and customer service excellence.
- Ability to represent the brand with professionalism and adherence to company values.
- Exceptional communication and interpersonal skills.
- Proficiency in multiple sales channels, including retail and e-commerce.
- Strong organizational skills and attention to detail.
Minimum of 3 years experience in luxury retail sales or a similar role.
Bachelor's degree in Fashion, Business, or a related field preferred.
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Gucci fosters a culture of inclusivity and creativity, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values innovation and sustainability, providing a supportive environment for personal and professional growth.
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