Gucci Senior Client Advisor

Seattle • USA

Thursday, September 4, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. The brand is renowned for its innovative designs and exceptional craftsmanship. As an employer, Gucci is committed to fostering a culture of inclusivity and creativity, providing a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Supervise and guide Client Advisors on the sales floor to achieve high performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for Client Advisors, facilitating training in collaboration with store management.
5. Act as a role model by delivering exceptional client service and exceeding client expectations.
6. Demonstrate comprehensive knowledge of Gucci products, history, and heritage.
7. Attract new clients by acting as a Brand Ambassador and networking within the community.
8. Drive and exceed individual KPI goals by ensuring the highest level of customer service and sales quality.
9. Perform floor leadership duties, including opening/closing the store and organizing floor coverage.
10. Maintain visual display standards in accordance with Gucci guidelines.
11. Support daily store operations in the absence of management.
12. Serve as the first point of contact for resolving difficult client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to create positive customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
6. Strong industry awareness and business acumen.
7. Excellent verbal and written communication skills and organizational skills.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Customer-centric mindset
2. Leadership and team development
3. Exceptional client service
4. Product knowledge
5. Networking and relationship building
6. KPI management
7. Operational efficiency
8. Problem-solving
9. Communication and organizational skills

Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $19.80 USD to $22.00 USD per hour.

Gucci offers a comprehensive benefits package including medical, dental, vision, paid time off (PTO), and a 401K plan. Eligible employees may also participate in an incentive program based on individual and organizational performance.

Gucci fosters a culture of innovation and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's pioneering spirit. The company values collaboration and empowers its workforce to take ownership of their roles, promoting a flat, connected, and fast-paced working environment.