Gucci Senior Client Advisor

Roseville • USA

Friday, February 7, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a conglomerate that houses several prestigious brands. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment where creativity and innovation thrive. The brand is dedicated to nurturing talent and providing opportunities for professional growth within the global luxury market.

1. Engage proactively with clients to establish strong, lasting relationships, ensuring a seamless and personalized experience both in-store and remotely.
2. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
3. Utilize in-depth product knowledge and storytelling to assist clients in making informed purchasing decisions.
4. Maintain a 'One-Gucci-Client' perspective, ensuring a consistent and positive client experience across all transactions.
5. Participate actively in store operations, including stock maintenance and general administration.
6. Uphold Gucci's visual standards and ensure optimal product display on the sales floor.
7. Support store management functions, including client returns, exchanges, and opening/closing procedures.

1. 4+ years of luxury fashion sales experience with a proven track record.
2. Passion for relationship building and client engagement.
3. High degree of ethics, professionalism, and integrity.
4. Ability to collaborate effectively with team members and serve as a role model.
5. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Exceptional communication skills, both internally and externally.
2. Strong commercial awareness and client-focused attitude.
3. Ability to adapt to diverse clients and complex situations.
4. Proficiency in using in-store technology to enhance client experience.
5. Capability to work in a fast-paced and dynamic environment.

A minimum of four years in luxury fashion sales or a similar customer service role, demonstrating a successful track record.

The base salary range for this position in Roseville, California, is estimated to be $18.50 to $21 per hour, with eligibility for an incentive program based on individual and organizational performance.

The position offers a comprehensive benefits package, including medical, dental, vision, paid time off (PTO), and a 401K plan.

Gucci prides itself on a culture of inclusivity, respect, and responsibility. The brand values diversity in thought and background, fostering an environment where creativity and collaboration are paramount. Gucci encourages personal and professional growth, emphasizing honesty, transparency, and integrity in all interactions.