Gucci Senior Client Advisor

Portland USA

Monday, February 10, 2025

Gucci, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive workplace where creativity and diversity are celebrated. Employees are encouraged to push boundaries and redefine luxury through their unique talents and perspectives.

1. Proactively engage and establish strong relationships with clients, ensuring a best-in-class service experience both in-store and remotely.
2. Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
3. Develop and expand the client base by recruiting new clients and nurturing existing relationships.
4. Utilize in-store technology to ensure a seamless and relevant client experience.
5. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
6. Provide exceptional client experiences through luxury gestures and product rituals.
7. Engage with clients using storytelling, expert product knowledge, and honest styling advice.
8. Participate in store operations such as stock maintenance and inventory management.
9. Adhere to all policies and procedures, focusing on loss prevention and operational excellence.

1. 4+ years of luxury fashion sales experience with a proven track record.
2. Passion for relationship building and people engagement.
3. High degree of ethics, professionalism, and integrity.
4. Ability to collaborate effectively with teammates and function as a role model.
5. Deep knowledge and passion for fashion and luxury.
6. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Excellent commercial awareness and client attitude.
2. Strong communication skills, both internally and externally.
3. Ability to work in a fast-paced and dynamic environment.
4. Proven ability to perform complex tasks with accuracy and commitment.

4+ years of experience in luxury fashion sales or a similar customer service role.

A reasonable estimate of the current base salary range is $16.25/hour USD to $18/hour USD. Eligible employees may also participate in an employee benefits program and an incentive program.

Medical, dental, and vision insurance, paid time off (PTO), and 401K plan.

Gucci fosters a culture of inclusivity and accessibility, emphasizing diversity in thought, background, and skills. The brand values respect, responsibility, and trustworthiness, encouraging personal and professional growth through thoughtfulness and accountability. Gucci is committed to creating a community where employees can thrive and contribute to breaking new ground in the fashion world.