Gucci Senior Client Advisor

Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative and luxurious fashion offerings. As a leader in the global fashion industry, Gucci prides itself on its commitment to creativity, quality, and craftsmanship. The brand fosters an inclusive and dynamic work environment, encouraging employees to push boundaries and redefine luxury fashion.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive and exceed individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Discuss fashion trends and developments in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Maintain organized stock rooms and adhere to Gucci image standards.
11. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to drive sales and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative spirit.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customer needs.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Data management
5. Relationship building
6. Team collaboration
7. Communication
8. Organizational skills
9. Adaptability
10. Attention to detail

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. The brand is committed to fostering a supportive and empowering work environment.

Gucci is dedicated to creating a community of passionate individuals who are united by a shared vision of innovation and excellence in the fashion industry. The brand values creativity, collaboration, and continuous learning, encouraging employees to explore new ideas and develop their talents.