Gucci Senior Client Advisor

Naples • USA

Sunday, March 1, 2026

Gucci, a renowned name in the luxury fashion industry, operates under the prestigious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity. The brand is dedicated to providing its employees with opportunities for growth and development, ensuring a dynamic and rewarding work environment.

1. Supervise and guide Client Advisors on the sales floor to achieve optimal performance and customer satisfaction.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the onboarding and training of Client Advisors, ensuring alignment with brand initiatives.
4. Deliver exceptional client service by exceeding customer expectations and acting as a brand ambassador.
5. Maintain comprehensive knowledge of Gucci products, history, and heritage.
6. Attract new clients through community networking and brand promotion.
7. Manage store operations, including opening and closing procedures and floor coverage.
8. Uphold visual merchandising standards in line with Gucci's guidelines.
9. Serve as the first point of contact for resolving complex client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven track record of delivering positive customer experiences and measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
6. Strong business acumen and industry awareness.
7. Excellent verbal and written communication skills.
8. Passion for the fashion industry.
9. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Product knowledge
4. Networking and relationship building
5. Operational management
6. Visual merchandising
7. Problem-solving and conflict resolution
8. Communication and organizational skills

Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci prides itself on a culture of inclusivity and accessibility, encouraging a collaborative and innovative work environment. The brand values diversity and is committed to providing equal opportunities for all employees.