Gucci Senior Client Advisor

Naples • USA

Saturday, May 3, 2025

Gucci, a distinguished brand under the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci offers a dynamic environment where creativity and excellence are at the forefront. Employees are part of a global community dedicated to redefining fashion and delivering unparalleled luxury experiences.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and maintain meaningful customer data using CRM tools for relationship building and personalized client development.
5. Maintain an organized client book with regular client contact and follow-up.
6. Provide fashion advice and insights into luxury market trends.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products according to Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or similar customer service role.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced, dynamic environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative communication
3. Creative problem-solving
4. Accountability and performance-driven
5. Adaptability and flexibility
6. Relationship building
7. Empowerment and coaching

A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within the luxury fashion industry.

Gucci fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The workplace is dynamic, with a focus on collaboration and continuous improvement.