Gucci Senior Client Advisor
Gucci, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, known for its commitment to creativity, sustainability, and innovation. As an employer, Gucci offers a dynamic environment where employees are encouraged to be visionaries, contributing to the brand's legacy of excellence and style. The company values diversity and inclusivity, fostering a workplace where every individual is empowered to reach their full potential.
- Provide supervision and guidance to Client Advisors, ensuring a customer-centric approach to drive sales.
- Collaborate with the Store Director to deliver real-time coaching and feedback, aligning with business and product category goals.
- Facilitate the onboarding and training of Client Advisors, ensuring comprehension of brand initiatives.
- Deliver exceptional client service, acting as a role model and brand ambassador.
- Manage floor leadership duties, including opening/closing the store and organizing staff coverage.
- Uphold visual display standards in accordance with Gucci's guidelines.
- Address and resolve client issues as the first point of contact in challenging situations.
- Sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field preferred.
- Proven ability to enhance customer experiences and build loyalty.
- Capability to manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Industry awareness and strong business acumen.
- Passion for the fashion industry.
Sales management experience in retail, luxury retail, or a service-related industry is preferred.
Bachelor’s Degree in a related field is preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a globally recognized luxury brand.
Gucci fosters a culture of innovation and inclusivity, where employees are encouraged to express their individuality and creativity. The workplace is characterized by a collaborative spirit, where every team member is valued and empowered to contribute to the brand's success.


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