Gucci Senior Client Advisor

Manhasset • USA

Monday, January 5, 2026

Gucci, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering a dynamic and inclusive environment that encourages innovation and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within its global network of stores.

1. Supervise and guide Client Advisors on the sales floor to enhance performance through a customer-centric approach, driving sales as a client advisor leader.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to achieve business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.
5. Act as a role model by delivering an exceptional client service experience, exceeding client shopping needs.
6. Demonstrate extensive knowledge of products, Gucci history, and heritage.
7. Attract new clients by embodying the role of a Brand Ambassador through community networking.
8. Drive and surpass individual KPI goals by ensuring the highest level of customer service and quality of sales.
9. Perform floor leadership duties, including opening/closing the store and organizing coverage during breaks.
10. Contribute to maintaining the visual display of all products in accordance with Gucci visual standards.
11. Support daily store operations in the absence of management.
12. Serve as the first point of contact for resolving difficult client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to deliver positive customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills and excellent organizational skills.
8. Passion for the Fashion Industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Product knowledge
4. Networking and client acquisition
5. Sales performance management
6. Operational efficiency
7. Problem-solving and conflict resolution

Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $20.00/hour to $21.00/hour.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci prides itself on creating a community of 'Dream-makers' who are united by a shared passion for innovation and excellence in the fashion world. The company promotes a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered to contribute to the brand's legacy.