Gucci Senior Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability. The brand offers a dynamic and inclusive work environment where creativity and diversity are celebrated, providing employees with opportunities for growth and development within the luxury fashion industry.

1. Achieve or exceed individual and store sales targets consistently.
2. Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, demonstrating passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, fostering a positive work environment.
8. Ensure store security standards are met to safeguard customers, colleagues, and merchandise.
9. Contribute to maintaining Gucci's visual display standards.
10. Keep stockroom and understock areas neat and organized.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting customer relationships.
4. Excellent verbal and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Adaptability in a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Client-centric mindset
2. Effective communication
3. Organizational skills
4. Attention to detail
5. Team collaboration
6. Adaptability
7. Flexibility

A minimum of 3 years in luxury fashion sales or a related customer service role is required.

Bachelor’s Degree preferred.

The base salary range for this position is $17.27 USD to $18.00 USD per hour, with eligibility for an employee benefits program and an incentive program based on individual and organizational performance.

Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan.

Gucci fosters a culture of inclusivity and accessibility, encouraging a diverse and dynamic work environment. Employees are united by a passion for innovation and excellence, contributing to a collaborative and creative atmosphere where every individual is valued and empowered to express their uniqueness.