Gucci Senior Client Advisor

Gucci, a distinguished name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As part of the esteemed Kering Group, Gucci has redefined luxury for the modern era, establishing itself as one of the most coveted fashion houses globally. The brand is celebrated for its eclectic, contemporary, and romantic designs, epitomizing the pinnacle of Italian craftsmanship and unparalleled quality. Gucci's affiliation with Kering, a global leader in apparel and accessories, further underscores its prestigious standing in the luxury market.

1. Establish and nurture strong relationships with clients, ensuring a welcoming and exceptional service from the initial point of contact.
2. Deliver a personalized, client-focused experience to cultivate enduring relationships and enhance brand loyalty.
3. Drive individual and team sales performance by monitoring KPIs and optimizing selling opportunities both in-store and remotely.
4. Promote open and constructive communication within the team, fostering collaboration and proposing effective solutions.
5. Support a consistent and branded onboarding experience for new Client Advisors and assist in facilitating training in collaboration with store management.
6. Execute opening and closing procedures, including securing assets such as safe combinations and store keys.

1. Proven experience in a supervisory or senior role within the luxury fashion sector.
2. Demonstrated commercial acumen and ability to build and maintain a client book.
3. Passion for fashion with a deep understanding of luxury fashion products and trends.
4. High degree of flexibility, strong communication skills, and adaptability to diverse customer needs.
5. Team-oriented mindset with the ability to thrive in a fast-paced, dynamic environment.
6. Fluency in English, with proficiency in a second language preferred.

1. Client relationship management
2. Sales performance optimization
3. Effective communication
4. Team collaboration
5. Training and onboarding facilitation
6. Operational procedures

Previous experience in a supervisory or senior position within luxury fashion is required.

Employees enjoy the opportunity to work within a prestigious luxury brand, access to professional development, and a dynamic work environment.

Gucci fosters a culture of diversity, talent, and uniqueness, inviting individuals to express their creativity and contribute to the brand's legacy of excellence. The workplace is dynamic and collaborative, encouraging innovation and personal growth.