Gucci Senior Client Advisor

London • UK

Thursday, May 1, 2025

Gucci, a beacon of innovation and progressiveness, is redefining luxury fashion for the modern era. As part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, renowned for its eclectic, contemporary, and romantic designs that epitomize Italian craftsmanship. The brand is synonymous with quality and meticulous attention to detail, making it one of the most coveted fashion houses globally. Gucci offers a dynamic work environment where creativity and excellence are fostered.

1. Establish and maintain strong client relationships, ensuring clients feel valued and comfortable from the initial point of contact by delivering exceptional service.
2. Provide a personalized, client-focused experience to cultivate enduring relationships that drive repeat business and enhance brand loyalty.
3. Achieve individual and team sales targets by monitoring KPIs and optimizing selling opportunities both in-store and remotely.
4. Promote open and constructive communication within the team, collaborating effectively and proposing viable solutions.
5. Contribute to a consistent and branded onboarding experience for new Client Advisors and assist in facilitating training in collaboration with store management.
6. Execute opening and closing procedures, including securing assets such as safe combinations and store keys.

1. Proven experience in luxury retail sales or a related field.
2. Demonstrated ability to build and maintain client relationships.
3. Experience in training and onboarding new team members.

1. Exceptional interpersonal and communication skills.
2. Strong sales acumen and ability to meet targets.
3. Proficiency in client relationship management.
4. Ability to work collaboratively in a team environment.

A minimum of 3-5 years of experience in luxury retail or a similar client-facing role is required.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a culture of creativity, inclusivity, and excellence, where employees are encouraged to innovate and contribute to the brand's legacy of luxury and craftsmanship. The workplace is dynamic and collaborative, offering opportunities for growth and advancement within the Kering Group.