Gucci Senior Client Advisor

London • UK

Thursday, May 1, 2025

Gucci, a hallmark of luxury fashion, is renowned for its innovative and progressive approach, redefining opulence for the modern era. As a part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, offering products that epitomize Italian craftsmanship and unparalleled quality. The Kering Group is a global leader in apparel and accessories, boasting a portfolio of prestigious luxury and lifestyle brands.

1. Establish and nurture strong relationships with clients, ensuring they feel valued and comfortable from the initial point of contact by delivering exceptional service.
2. Provide a personalized, client-focused experience to foster enduring relationships, driving repeat business and enhancing brand loyalty.
3. Achieve individual and collective sales targets by monitoring KPIs and maximizing both in-store and remote selling opportunities.
4. Promote open and constructive communication with team members, fostering collaboration and proposing effective solutions.
5. Support a consistent and branded onboarding experience for new Client Advisors and assist in facilitating training in collaboration with store management.
6. Execute opening and closing procedures, including securing assets such as safe combinations and store keys.

1. Proven track record in luxury retail sales.
2. Demonstrated ability to build and maintain client relationships.

1. Exceptional interpersonal and communication skills.
2. Strong sales acumen and ability to meet targets.
3. Ability to work collaboratively within a team environment.
4. Proficiency in managing store operations and procedures.

A minimum of 3-5 years of experience in luxury retail sales, with a focus on client relationship management.

Bachelor's degree in Business, Fashion, or related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters an inclusive and dynamic workplace culture that encourages creativity and innovation. As part of the Kering Group, employees are empowered to contribute to the brand's legacy while enjoying a supportive and collaborative environment.