Gucci Senior Client Advisor

Las Vegas • USA

Friday, February 27, 2026

Gucci, a prestigious luxury brand established in Florence, Italy in 1921, is renowned for its commitment to creativity, Italian craftsmanship, and innovation. As part of the global luxury conglomerate Kering, Gucci continues to redefine the boundaries of luxury fashion. Kering manages an array of distinguished brands across fashion, leather goods, jewelry, and eyewear, fostering a culture of excellence and creativity.

1. Supervise and guide Client Advisors on the sales floor to achieve optimal performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management.
5. Act as a role model by delivering exceptional client service and exceeding client expectations.
6. Exhibit comprehensive knowledge of Gucci products, history, and heritage.
7. Attract new clients by embodying the role of a Brand Ambassador within the community.
8. Drive and surpass individual KPI goals by maintaining the highest level of customer service and sales quality.
9. Perform floor leadership duties, including opening/closing the store and organizing coverage during breaks.
10. Contribute to maintaining the visual display of products in line with Gucci standards.
11. Support daily store operations in the absence of management.
12. Serve as the first point of contact for resolving challenging client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to create positive customer experiences that foster loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
6. Strong industry awareness and business acumen.
7. Excellent verbal and written communication skills and organizational abilities.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Customer-centric leadership
2. Real-time coaching and feedback
3. Team development and training
4. Exceptional client service
5. Product knowledge and brand ambassadorship
6. KPI-driven sales performance
7. Operational leadership
8. Conflict resolution

Preferred experience in sales management within retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package that includes health and wellness programs, employee discounts, and opportunities for professional development within a global luxury brand.

Gucci fosters a culture of inclusivity and accessibility, emphasizing a radically client-centric mindset and collaborative working. The company values creativity, innovation, and ownership, encouraging employees to build trust-based relationships and empower others.