Gucci Senior Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and high-quality craftsmanship, Gucci offers a dynamic and inclusive work environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that every employee can thrive and contribute to the brand's legacy.

1. Achieve or exceed individual and store sales goals consistently, driving business growth.
2. Deliver exceptional customer service, exceeding client expectations with in-depth product knowledge and brand history.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development.
5. Maintain an organized client book, ensuring regular contact and follow-up with clients.
6. Provide fashion and luxury market insights to clients, demonstrating passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold store security standards to protect customers, colleagues, and merchandise.
9. Contribute to the visual presentation of products in line with Gucci's standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting customer relationships.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up abilities.
3. Attention to detail and accuracy.
4. Team-oriented with strong collaboration skills.
5. Adaptability in a fast-paced environment.
6. Flexibility to work varied schedules, including evenings, weekends, and holidays.

3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values diversity and inclusion.

Gucci fosters a culture of innovation, creativity, and collaboration. Employees are encouraged to express their individuality while working together to achieve common goals. The brand values inclusivity and accessibility, ensuring a welcoming environment for all.