Gucci Senior Client Advisor

Garden City • USA

Saturday, November 1, 2025

Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. Gucci is celebrated for its exceptional craftsmanship and innovative designs, offering a dynamic work environment that fosters creativity and excellence. As an employer, Gucci is committed to inclusivity, accessibility, and providing a supportive atmosphere for professional growth.

1. Supervise and guide Client Advisors on the sales floor to enhance performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate team development and growth.
4. Ensure a consistent and branded onboarding experience for Client Advisors and conduct training in collaboration with store management.
5. Deliver exceptional client service by greeting, listening, and assisting clients to exceed their shopping needs.
6. Demonstrate extensive knowledge of Gucci products and brand heritage.
7. Attract new clients by acting as a Brand Ambassador and networking within the community.
8. Exceed individual KPI goals by ensuring the highest level of customer service and sales quality.
9. Perform floor leadership duties including opening/closing the store and organizing floor coverage.
10. Maintain visual display standards in accordance with Gucci guidelines.
11. Support daily store operations in the absence of management and address client issues as the first point of contact.

1. Sales management experience in retail, luxury retail, or service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills and excellent organizational skills.
8. Passion for the Fashion Industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Product knowledge
4. Sales and KPI achievement
5. Operational management
6. Communication and organizational skills
7. Flexibility and adaptability

Preferred experience in sales management within retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $20.00 to $22.00 per hour.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and innovation. The brand values diversity and is committed to providing a supportive and dynamic work environment where employees can thrive and contribute to the brand's legacy of excellence.