Gucci Senior Client Advisor

Garden City • USA

Thursday, October 30, 2025

Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci is committed to fostering a dynamic and inclusive work environment that encourages creativity and professional growth. The brand values its employees as integral contributors to its legacy of excellence and innovation.

1. Supervise and guide Client Advisors on the sales floor to achieve optimal performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for new Client Advisors and coordinate training in collaboration with store management.
5. Act as a role model by delivering exceptional client service and embodying the brand as a Gucci Ambassador.
6. Demonstrate extensive knowledge of Gucci products, history, and heritage.
7. Attract new clients by networking within the community and acting as a Brand Ambassador.
8. Drive and exceed individual KPI goals by maintaining the highest level of customer service and sales quality.
9. Perform floor leadership duties, including opening/closing the store and organizing floor coverage.
10. Maintain visual display standards in accordance with Gucci guidelines.
11. Support daily store operations and serve as the first point of contact for resolving client issues in the absence of management.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to create positive customer experiences that foster loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
6. Strong industry awareness and business acumen.
7. Excellent verbal and written communication skills and organizational abilities.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and supervisory skills
2. Customer service excellence
3. Product knowledge
4. Networking and relationship building
5. Visual merchandising
6. Operational management
7. Communication and organizational skills

Preferred experience in sales management within retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $20.00 to $22.00 per hour.

Gucci offers a comprehensive benefits package that includes health and wellness programs, retirement plans, and employee discounts.

Gucci fosters a culture of inclusivity and accessibility, ensuring all employees feel valued and empowered. The brand is dedicated to creating a supportive environment where creativity and innovation thrive, allowing employees to contribute to Gucci's legacy of excellence.