Gucci Senior Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to creativity, innovation, and excellence, offering a dynamic and inclusive work environment where employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and style.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by surpassing client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci's guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to drive sales and build lasting customer relationships.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-focused with collaborative skills.
5. Adaptability in a dynamic environment.
6. Flexibility to work evenings, weekends, and holidays.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates requiring assistance during the application process.

Gucci fosters a culture that is radically client-centric, promoting a collaborative environment that is flat, connected, and fast. Creativity is encouraged, and every employee is considered an owner of the brand's success, contributing to a vibrant and innovative workplace.