Gucci Senior Client Advisor

Denver • USA

Tuesday, February 17, 2026

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and influential approach to fashion. As an employer, Gucci offers a dynamic and inclusive work environment, fostering creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury fashion industry.

1. Supervise and guide Client Advisors on the sales floor to achieve optimal performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for new Client Advisors and facilitate training in collaboration with store management.
5. Act as a role model by delivering exceptional client service and promoting the Gucci brand within the community.
6. Drive and exceed individual KPI goals through superior customer service and sales quality.
7. Perform floor leadership duties, including opening and closing the store and organizing coverage during breaks.
8. Maintain the visual display of products in alignment with Gucci's visual standards.
9. Support daily store operations in the absence of management.
10. Serve as the first point of contact for resolving complex client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field preferred.
3. Proven ability to enhance customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
6. Strong industry awareness and business acumen.
7. Excellent verbal and written communication skills and organizational abilities.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance management
4. Effective communication
5. Problem-solving and conflict resolution
6. Training and development
7. Visual merchandising

Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $20.00 USD to $21.75 USD per hour.

Eligible employees may participate in a comprehensive benefits program, including medical, dental, vision, paid time off, and a 401K plan. An incentive program is also available, subject to individual and organizational performance.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals who are united by a shared commitment to innovation in the fashion world. The brand values creativity, collaboration, and continuous learning, offering a supportive environment for professional growth.