Gucci Senior Client Advisor

Gucci is a renowned luxury fashion brand known for its innovative and influential designs. As part of the Kering Group, Gucci is committed to redefining modern luxury fashion with a focus on creativity, sustainability, and inclusivity.

1. Provide supervision and guidance to Client Advisors on the selling floor.
2. Partner with the Team Manager for real-time coaching and feedback.
3. Assist in team development and growth.
4. Ensure consistent onboarding and training for Client Advisors.
5. Act as a role model by providing exceptional client service.
6. Demonstrate excellent product knowledge and brand heritage.
7. Attract new clients through community networking.
8. Drive and exceed individual KPI goals.
9. Perform floor leadership duties including opening/closing the store.
10. Uphold visual display standards.
11. Support daily store operations in the absence of management.
12. Serve as the first point of contact for difficult client issues.

1. Sales management experience in retail, luxury retail, or service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive customer experiences.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills.
8. Passion for the Fashion Industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Relationship building
2. Customer service
3. Sales leadership
4. Coaching and feedback
5. Visual merchandising
6. Problem-solving
7. Communication
8. Organizational skills

Sales management experience in retail, luxury retail, or service-related industry preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $17.10 USD to $19.00 USD.

MedicalDentalVisionPaid Time Off (PTO)401KEmployee benefits programIncentive program

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals united by a desire to innovate in the fashion world. The workplace promotes a client-centric mindset and collaborative working methods.