Gucci Senior Client Advisor

Central Valley • USA

Saturday, November 1, 2025

Gucci, a distinguished name in luxury fashion, is renowned for its exceptional craftsmanship and innovative designs. As part of the Kering Group, Gucci benefits from the resources and global reach of one of the world's leading luxury conglomerates. The brand is committed to fostering a diverse and inclusive workplace, offering a dynamic environment where creativity and excellence thrive.

1. Supervise and guide Client Advisors on the sales floor to achieve top performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure consistent and branded onboarding experiences for Client Advisors and facilitate training in collaboration with store management.
5. Provide exceptional client service by greeting, listening, and assisting clients to exceed their shopping needs.
6. Demonstrate extensive knowledge of Gucci products, history, and heritage.
7. Attract new clients by acting as a Brand Ambassador through community networking.
8. Drive and exceed individual KPI goals by ensuring the highest level of customer service and sales quality.
9. Perform floor leadership duties, including opening/closing the store and organizing floor coverage.
10. Maintain visual display standards in accordance with Gucci's guidelines.
11. Support daily store operations in the absence of management.
12. Act as the first point of contact for resolving complex client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to create positive customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
6. Strong business acumen and industry awareness.
7. Excellent verbal and written communication skills and organizational abilities.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Product knowledge
4. Networking and client attraction
5. KPI management
6. Operational efficiency
7. Conflict resolution

Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $20.00/hour to $21.00/hour.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci prides itself on creating a vibrant and inclusive culture that encourages innovation and collaboration. The brand is dedicated to nurturing talent and providing opportunities for professional growth within a supportive community.