Gucci Senior Client Advisor
Gucci, a renowned luxury fashion brand under the esteemed Kering conglomerate, is recognized for its innovative designs and commitment to quality. As an employer, Gucci fosters a dynamic and inclusive environment where creativity and excellence are celebrated. The brand is dedicated to nurturing talent and providing opportunities for professional growth within the luxury retail sector.
- Provide supervision and guidance to Client Advisors on the selling floor, ensuring a customer-centric approach to drive sales.
- Collaborate with the Team Manager to deliver real-time coaching and feedback to achieve business and product category goals.
- Facilitate the development and growth of team members.
- Ensure a consistent and branded onboarding experience for Client Advisors, facilitating training in collaboration with store management.
- Act as a role model by delivering exceptional client service and embodying the Gucci brand values.
- Attract new clients by networking within the community as a Brand Ambassador.
- Manage floor leadership duties, including opening/closing the store and organizing coverage.
- Uphold visual display standards in accordance with Gucci's guidelines.
- Support daily store operations in the absence of management.
- Serve as the first point of contact for resolving difficult client issues.
- Sales management experience in retail, luxury retail, or a service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Strong relationship-building skills with both external and internal clients.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
- Strong organizational skills and business acumen.
- Passion for the fashion industry.
- Ability to manage competing priorities in a fast-paced environment.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Candidates should possess sales management experience in retail, luxury retail, or a service-related industry.
Bachelor’s Degree in a related field is preferred.
A reasonable estimate of the current base salary range is $18.50/hour to $20.00/hour.
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.
Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered. The brand encourages creativity, collaboration, and continuous learning, making it a vibrant and dynamic workplace.


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