Gucci Senior Client Advisor

Canoga Park • USA

Thursday, January 8, 2026

Gucci, a prestigious name in luxury fashion, is part of the global conglomerate Kering, renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment, where creativity and innovation are at the forefront. The brand values its employees as integral contributors to its continued success and encourages a culture of excellence and collaboration.

1. Supervise and guide Client Advisors on the sales floor to achieve optimal performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for Client Advisors, coordinating training in collaboration with store management.
5. Act as a role model in delivering exceptional client service and promoting Gucci values.
6. Demonstrate comprehensive knowledge of Gucci products and heritage.
7. Attract new clients by acting as a Brand Ambassador within the community.
8. Drive individual KPI goals by ensuring superior customer service and sales quality.
9. Perform floor leadership duties, including opening/closing the store and organizing floor coverage.
10. Maintain visual display standards in line with Gucci's guidelines.
11. Support daily store operations in the absence of management.
12. Serve as the first point of contact for resolving challenging client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to enhance customer experiences that foster loyalty and deliver measurable results.
4. Capability to manage competing priorities in a fast-paced environment.
5. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
6. Strong industry awareness and business acumen.
7. Excellent verbal and written communication skills and organizational abilities.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and KPI management
4. Product knowledge and brand representation
5. Problem-solving and conflict resolution
6. Effective communication
7. Organizational and multitasking abilities

Candidates should possess experience in sales management within retail, luxury retail, or a service-related industry, demonstrating a track record of driving customer loyalty and achieving sales targets.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $18.00 USD to $20.00 USD per hour.

Eligible employees may participate in a comprehensive benefits program, including medical, dental, vision, paid time off, and a 401K plan, along with an incentive program based on individual and organizational performance.

Gucci promotes a culture of inclusivity and accessibility, encouraging a collaborative and innovative work environment. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence and creativity.