Gucci Senior Client Advisor
Gucci is a renowned luxury fashion brand known for its innovative designs and high-quality products. It is part of the Kering Group, which is a global leader in apparel and accessories. Gucci is committed to inclusivity, accessibility, and creating a community of passionate individuals who strive to break new ground in the fashion industry.
- Engage and establish strong relationships with clients, providing best-in-class service both in-store and remotely.
- Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
- Build rapport with clients by understanding their needs and aspirations.
- Develop client base by recruiting new clients and nurturing existing ones.
- Leverage in-store technology to enhance client experiences.
- Drive sales results through monitoring KPIs and maximizing selling opportunities.
- Provide exceptional client experiences through luxury gestures and product rituals.
- Use effective selling techniques to drive sales and maintain a client-centric attitude.
- Promote virtual appointments and distance sales.
- Maintain a 'One-Gucci-Client' perspective for all transactions.
- Engage clients with storytelling and expert product knowledge.
- Participate in store operations such as stock maintenance and administration.
- Adhere to policies and procedures with a focus on loss prevention.
- 4+ years of luxury fashion sales experience with an excellent track record.
- Passion for relationship building and people engagement.
- High degree of ethics, professionalism, and integrity.
- Proven ability to perform complex tasks with accuracy.
- Ability to collaborate with teammates and function as a role model.
- Deep knowledge and passion for fashion and luxury.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Excellent commercial awareness and client attitude.
- Strong communication skills.
- Relationship building
- Client engagement
- Sales techniques
- Product knowledge
- Communication
- Collaboration
4+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
A reasonable estimate of the current base salary range is $17.00 to $19.00 USD.
MedicalDentalVisionPaid Time Off (PTO)401K
Gucci fosters a culture of inclusivity and accessibility, encouraging diversity in thought, background, and skills. The company values respect, responsibility, trustworthiness, and collaboration. The workplace is dynamic and fast-paced, with a focus on personal and professional growth.