Gucci Senior Client Advisor

Cabazon • USA

Wednesday, January 15, 2025

Gucci, a prestigious name in luxury fashion, is part of the global conglomerate Kering, known for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and excellence, offering its employees the opportunity to be part of a dynamic and innovative environment that values diversity and personal growth.

1. Proactively engage and establish strong relationships with clients, ensuring they feel valued and at ease from the first point of contact.
2. Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Build rapport with clients by discovering their needs and aspirations, and demonstrating a desire to exceed their expectations.
4. Develop and expand the client base by recruiting new clients and nurturing existing ones.
5. Leverage in-store technology to ensure a smooth and pleasant client experience.
6. Collect meaningful client information to customize the service provided.
7. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
8. Provide exceptional client experience focusing on hospitality and luxury gestures.
9. Use effective selling techniques to drive sales and maintain a client-centric attitude.
10. Assist in resolving common client issues and needs as the first point of contact.

1. 4+ years of luxury fashion sales experience with an excellent track record.
2. Passion for relationship building and people engagement.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to collaborate with teammates and function as a role model.
5. Deep knowledge and passion for fashion and luxury.
6. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Excellent commercial awareness and client attitude.
2. Strong communication skills, both internally and externally.
3. Ability to work in a fast-moving and dynamic environment.
4. Proven ability to drive and exceed individual and store results.

A minimum of 4 years in luxury fashion sales or a similar customer service role is required.

A reasonable estimate of the current base salary range is $17.00 to $19.00 USD.

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off (PTO), and 401K.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity in thought, background, and skills. The company is committed to providing a supportive environment that encourages personal and professional growth, driven by honesty, transparency, and integrity.