Gucci Senior Client Advisor

Bal Harbour • USA

Friday, October 17, 2025

Gucci, a prestigious brand within the Kering Group, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci fosters a dynamic and inclusive environment where creativity and collaboration are at the forefront. The brand is committed to nurturing talent and providing opportunities for professional growth within the global luxury market.

1. Provide supervision and guidance to Client Advisors on the sales floor, ensuring a customer-centric approach and driving sales performance.
2. Collaborate with the Team Manager to deliver real-time coaching and feedback to achieve business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent onboarding experience for Client Advisors and facilitate training in alignment with store management.
5. Act as a role model by delivering exceptional client service and embodying the brand's values.
6. Attract new clients through networking and representing the brand as a Gucci Ambassador.
7. Manage floor leadership duties, including opening/closing the store and organizing coverage.
8. Support daily store operations in the absence of management.
9. Serve as the first point of contact for resolving challenging client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive customer experiences and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills.
8. Excellent organizational skills.
9. Passion for the fashion industry.
10. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance management
4. Networking and relationship building
5. Problem-solving and conflict resolution
6. Training and development
7. Time management and multitasking
8. Communication and interpersonal skills

Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci's workplace culture is defined by its commitment to inclusivity, creativity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence in the luxury fashion industry. The company values collaboration and fosters a supportive environment where everyone is empowered to succeed.