Gucci Senior Client Advisor

Atlanta • USA

Tuesday, February 25, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation and excellence, offering a dynamic and inclusive workplace where creativity and collaboration flourish. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication.

1. Consistently achieve or exceed individual and store sales goals, enhancing business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating in-depth product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development.
5. Maintain an organized and accurate client book, ensuring regular client contact and follow-up.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products according to Gucci standards.
10. Maintain a neat and organized stock room and adhere to Gucci image standards.
11. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working approach
3. Innovative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and coaching
8. Continuous learning and feedback

A minimum of three years in luxury fashion sales or a similar customer service role, with a proven track record of exceeding sales goals and fostering client relationships.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within the Kering Group.

Gucci fosters a culture of inclusivity and accessibility, promoting a collaborative and innovative work environment. Employees are encouraged to express their unique talents and contribute to the brand's legacy of luxury and creativity. The company values diversity and is committed to providing equal opportunities for all.