Gucci Senior Client Advisor

Aspen • USA

Saturday, December 13, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and Italian craftsmanship, Gucci offers a dynamic work environment that encourages creativity and professional growth. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that each employee feels valued and empowered.

1. Supervise and guide Client Advisors on the sales floor to achieve optimal performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Assist in the professional development and growth of team members.
4. Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management.
5. Act as a role model by delivering exceptional client service and exceeding customer expectations.
6. Demonstrate in-depth knowledge of Gucci products, history, and heritage.
7. Attract new clients by networking within the community as a Brand Ambassador.
8. Drive and surpass individual KPI goals by maintaining the highest level of customer service and sales quality.
9. Perform floor leadership duties, including opening and closing the store and organizing floor coverage.
10. Contribute to maintaining the visual display of products in line with Gucci standards.
11. Support daily store operations in the absence of management.
12. Serve as the first point of contact for resolving difficult client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field preferred.
3. Proven ability to enhance customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills and excellent organizational skills.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Product knowledge
4. Networking and relationship building
5. Visual merchandising
6. Problem-solving and conflict resolution
7. Time management
8. Communication and interpersonal skills

Prior experience in sales management within retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $20.00 USD to $24.00 USD.

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off (PTO), and a 401K plan. Additionally, an incentive program is available, subject to performance.

Gucci fosters a culture that is radically client-centric, promoting a collaborative and innovative work environment. The company values creativity and ownership, encouraging employees to approach challenges with an entrepreneurial spirit. Gucci is dedicated to inclusivity and accessibility, ensuring a supportive and empowering workplace for all.