Gucci Sales Associate
Gucci, founded in Florence in 1921, stands as a paragon of Italian luxury. As part of the Kering Group, Gucci is influential, innovative, and progressive, constantly redefining modern fashion under the creative direction of Alessandro Michele. The brand's eclectic, contemporary, and romantic creations epitomize Italian craftsmanship through their superior quality and meticulous attention to detail.
- Develop a comprehensive understanding of Gucci's history and heritage.
- Exhibit exceptional product knowledge.
- Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
- Present products effectively to engage and convince clientele through storytelling.
- Maintain adequate and appropriate stock levels on the sales floor.
- Deliver exceptional customer service by welcoming clients according to Gucci guidelines and offering personalized advice.
- Facilitate communication between team members and clientele.
- Achieve or exceed individual and departmental sales targets.
- Meet key performance indicators (KPIs).
- Participate in alteration services, including measurements, adjustments, and managing client reservations and orders.
- Assist in stock replenishment, labeling, and organization.
- Possess thorough knowledge and management of stock.
- Handle transactions and manage the cash register.
- Implement CRM procedures to expand the boutique's client database.
- Adhere to boutique security directives to prevent theft and loss.
- Proven experience in luxury retail sales.
- Strong understanding of luxury fashion and retail dynamics.
- Exceptional communication and interpersonal skills.
- Proficiency in client relationship management.
- Strong organizational and multitasking abilities.
- Fluency in French and English.
Previous experience in luxury retail sales is required.
A degree in Fashion, Business, or a related field is preferred.
Competitive benefits package including employee discounts, comprehensive health coverage, and opportunities for professional development.
Gucci fosters a culture of creativity and innovation, encouraging employees to embrace their individuality while contributing to the brand's dynamic and modern approach to fashion. The workplace is collaborative, with a focus on excellence and a commitment to sustainability and social responsibility.

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