Gucci Sales Associate

Gucci is a globally recognised Italian luxury fashion house known for its eclectic, contemporary aesthetic and meticulous Italian craftsmanship. As a member of the Kering group, Gucci operates within a portfolio of premium brands and maintains rigorous standards of creativity, quality and client service across its retail network.

1. Develop and maintain an in‑depth knowledge of Gucci’s history, collections and brand heritage to inform client interactions.
2. Deliver expert, personalised client advice and product storytelling in accordance with Gucci guidelines to convert and retain clientele.
3. Ensure the boutique and sales floor adhere to Gucci and group visual merchandising and presentation standards.
4. Maintain appropriate stock levels on the sales floor and assist with replenishment, labelling and back‑of‑house organisation.
5. Operate alterations/retouch service activities: take measurements, coordinate adjustments, manage client bookings, and follow up on orders and receipts.
6. Process sales transactions and maintain accurate cash handling and till reconciliation.
7. Apply CRM procedures to grow and maintain the boutique client file and support targeted clienteling activity.
8. Work collaboratively with the team to foster effective internal communication and deliver a seamless client experience.
9. Achieve or exceed individual and store sales targets and KPIs; actively contribute to department performance.
10. Comply with store security and loss‑prevention procedures.

1. Proven retail experience in luxury fashion or premium retail environments (preferred).
2. Demonstrable commercial acumen with a track record of meeting sales targets and KPIs.
3. Excellent interpersonal and communication skills with a client‑centric approach.
4. Professional presentation and ability to represent a luxury brand at all times.
5. Flexibility to work boutique hours, including weekends and peak retail periods.
6. Legal right to work in France.

1. Product knowledge (luxury fashion)
2. Visual merchandising
3. Storytelling and clienteling
4. CRM
5. Sales techniques and KPI management
6. Stock management and replenishment
7. Alterations/measurements coordination
8. POS / cash handling
9. Loss prevention and store security procedures

Typically 1–3 years’ experience in luxury or premium retail sales, with proven performance against sales targets and familiarity with clienteling/CRM processes. Practical experience with in‑store alterations and cash handling is advantageous.

Secondary education or equivalent; vocational training in fashion, retail or customer service is a plus.

The boutique environment reflects Gucci’s emphasis on creativity, craftsmanship and contemporary luxury, offering a high‑energy retail setting where attention to detail and elevated client service are paramount. As part of the Kering group, employees operate within a network that values brand heritage, professional development and high standards of store presentation.