Gucci Retail Trainer
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and unparalleled craftsmanship, Gucci offers an inspiring work environment that fosters creativity and excellence. As an employer, Gucci is committed to nurturing talent and providing opportunities for professional growth within a dynamic and inclusive culture.
- Collaborate with Store and Team Managers to integrate training into daily retail operations, including store briefings and on-floor coaching.
- Identify opportunities for improvement and provide training solutions to enhance sales performance and ensure a consistent client experience.
- Partner with Store Managers and Retail Leaders to assess staff competencies and deliver targeted training to enhance skills and performance.
- Support the onboarding of new hires and provide ongoing training to maintain high standards of performance.
- Track training effectiveness using internal tools, mystery shopping programs, and sales impact analysis.
- Lead training programs and in-store coaching to elevate customer interactions, ensuring personalized service and brand loyalty.
- Provide real-time feedback and hands-on support to refine selling techniques and client interactions.
- Develop in-depth product knowledge programs, ensuring retail teams are well-versed in product storytelling and seasonal offerings.
- Work cross-functionally with store leadership, regional retail teams, and global training partners to identify training needs and develop impactful learning solutions.
- Minimum 3 years of experience in the retail industry, ideally including retail management.
- Previous experience in training departments or roles focused on training and developing others.
- Strong influencing and communication skills.
- Project management experience.
- Comfortable working in a store environment with flexible attendance shifts.
- Strong retail business acumen.
- Knowledge of adult learning methodologies.
- Proven experience in presentations and people development.
- Experience with digital learning platforms and tools.
- Strong analytical mindset and cultural sensitivity.
- Adaptable with a proactive, positive attitude.
- Ability to collaborate cross-functionally with multiple internal stakeholders.
- Fluency in English; proficiency in other languages is a plus.
- Proper work authorization to work in the United States.
- Training and development
- Sales performance enhancement
- Client experience management
- Product knowledge
- Cross-functional collaboration
- Analytical and strategic thinking
- Communication and influencing
- Project management
- Digital learning platforms
A minimum of 3 years in the retail industry, preferably with experience in retail management and training roles.
A reasonable estimate of the current base salary is $100,000, considering various factors such as skill sets, experience, and geographic location.
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment process. Employees benefit from a supportive environment that encourages professional growth and development.
Gucci fosters a community of passionate individuals dedicated to innovation and excellence in the fashion industry. The company values diversity and inclusivity, creating a workplace where creativity thrives and employees are empowered to achieve their full potential.

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