Gucci Retail Trainer

Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Gucci offers a dynamic and inclusive work environment where creativity and passion are at the forefront of its operations. As part of Kering, Gucci benefits from the conglomerate's extensive resources and commitment to sustainability and corporate responsibility.

1. Collaborate with Store and Team Managers to seamlessly integrate training into daily retail operations, including store briefings, on-floor coaching, and dedicated training sessions.
2. Identify areas for improvement and implement training solutions to enhance sales performance and ensure a consistent client experience.
3. Partner with Store Managers and Retail Leaders to assess staff competencies and deliver targeted training to enhance skills and performance.
4. Support the onboarding of new hires and provide ongoing training to existing staff to maintain high standards of performance.
5. Track training effectiveness using internal tools, mystery shopping programs, and sales impact analysis.
6. Lead training programs and in-store coaching to elevate customer interactions, ensuring personalized service and brand loyalty.
7. Provide real-time feedback and hands-on support to refine selling techniques, storytelling, and client interactions.
8. Develop in-depth product knowledge programs, ensuring retail teams are well-versed in product storytelling, craftsmanship, foundational collections, and seasonal offerings.
9. Work cross-functionally with store leadership, regional retail teams, and global training partners to identify training needs and develop impactful learning solutions.

1. Minimum 3 years of experience in the retail industry, ideally including retail management.
2. Previous experience in training departments or roles focused on training and developing others.
3. Strong influencing and communication skills.
4. Project management experience.
5. Comfortable working in a store environment with flexible attendance shifts.
6. Strong retail business acumen.
7. Knowledge of adult learning methodologies.
8. Proven experience in presentations and people development.
9. Experience with digital learning platforms and tools.
10. Strong analytical mindset and cultural sensitivity.
11. Adaptable with a proactive, positive attitude.
12. Ability to collaborate cross-functionally with multiple internal stakeholders.
13. Fluency in English; proficiency in other languages is a plus.

1. Influencing and communication
2. Project management
3. Retail business acumen
4. Adult learning methodologies
5. Presentations and people development
6. Digital learning platforms
7. Analytical mindset
8. Cultural sensitivity
9. Adaptability
10. Cross-functional collaboration

A minimum of 3 years in the retail industry, preferably with experience in retail management and training roles.

A reasonable estimate of the current base salary is $90,000.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. Benefits include a competitive salary, opportunities for career advancement, and a dynamic work environment.

Gucci fosters a community of passionate individuals united by a shared vision to innovate and excel in the fashion industry. The workplace culture is inclusive, dynamic, and encourages breaking new ground in fashion and beyond.