Gucci Retail Trainer
Gucci, a prestigious name in luxury fashion, is part of the globally renowned Kering Group. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity. The brand is dedicated to nurturing talent and providing opportunities for professional growth within a dynamic and inspiring environment.
- Collaborate with Store and Team Managers to integrate training into daily operations, including store briefings and on-floor coaching.
- Identify improvement opportunities and provide training solutions to enhance sales performance and ensure a consistent client experience.
- Partner with Store Directors and Retail Leaders to assess staff competencies and deliver targeted training.
- Support onboarding of new hires and provide ongoing training to maintain high performance standards.
- Track training effectiveness using internal tools, mystery shopping programs, and sales impact analysis.
- Lead training programs to elevate customer interactions, ensuring personalized service and brand loyalty.
- Provide real-time feedback and support to refine selling techniques and client interactions.
- Develop in-depth product knowledge programs and deliver engaging product training sessions.
- Work cross-functionally with store leadership, regional retail teams, and global training partners to identify training needs.
- Minimum 3 years of experience in the retail industry, ideally including retail management.
- Previous experience in training departments or roles focused on training and development.
- Strong influencing and communication skills.
- Project management experience.
- Comfortable working in a store environment with flexible attendance shifts.
- Strong retail business acumen.
- Knowledge of adult learning methodologies.
- Proven experience in presentations and people development.
- Experience with digital learning platforms and tools.
- Strong analytical mindset and cultural sensitivity.
- Adaptable with a proactive, positive attitude.
- Ability to collaborate cross-functionally with multiple internal stakeholders.
- Fluency in English; proficiency in other languages is a plus.
- Influencing and communication
- Project management
- Retail business acumen
- Adult learning methodologies
- Presentation and people development
- Digital learning platforms
- Analytical mindset
- Cultural sensitivity
A minimum of three years in the retail industry, ideally with experience in retail management and training roles.
A reasonable estimate of the current base salary is $90,000.
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a dynamic and inclusive work environment.
Gucci is committed to fostering a culture of inclusivity and accessibility, creating a community of passionate individuals united by a shared vision of innovation and excellence in the fashion industry.


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