Gucci Luxury Sales Advisor

Gucci is a globally recognised Italian luxury fashion house and part of the Kering group. Renowned for its craftsmanship, creativity and bold design language, Gucci operates a network of flagship boutiques and retail points worldwide and places strong emphasis on client experience, product excellence and brand heritage.

1. Deliver exceptional, personalised service throughout the customer buying journey, representing the brand at every touchpoint.
2. Present and merchandise the collection according to Gucci visual and brand standards, ensuring product stories and key features are communicated accurately.
3. Build and maintain long-term client relationships through proactive clienteling and after‑sales service to drive repeat business.
4. Achieve individual and store sales targets by converting traffic, upselling and recommending relevant product assortments.
5. Ensure a seamless transaction experience including accurate POS operation, cash handling and adherence to store policies.
6. Uphold company values and maintain an exemplary professional appearance and behaviour as the visible face of the brand.

1. Demonstrable customer‑centred mindset with strong interpersonal and communication skills.
2. Excellent product knowledge and an eye for style and trends within luxury fashion.
3. Proven ability to meet sales targets and contribute to a collaborative store environment.
4. High personal presentation standards and strict adherence to brand guidelines and retail procedures.

1. Luxury client advisory and clienteling
2. Visual merchandising and product presentation
3. Sales conversion and upselling techniques
4. POS operation and cash handling
5. Strong interpersonal and communication skills

Previous experience in retail sales, preferably within the luxury or premium fashion sector, with a track record of achieving sales targets and managing client relationships.

High school diploma or equivalent; vocational training or tertiary study in fashion, retail or related fields is advantageous.

Gucci cultivates a creative, brand‑driven culture that values craftsmanship, innovation and a rigorous client focus. As part of the Kering group, the workplace emphasises professional development, collaboration and high standards of service across its global retail network.