Gucci In-Store Operations Manager

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Gucci is renowned for its innovative designs and commitment to quality. As an employer, Gucci fosters a dynamic and inclusive work environment, encouraging creativity and professional growth.

1. Support the Store Manager/Store Director in implementing policies and procedures to ensure store efficiency and security.
2. Act as Store Manager when necessary to maintain seamless store operations.
3. Oversee sales floor efficiency through operational support roles such as Cashiers, Wrappers, and Runners.
4. Optimize staff schedules to align with customer traffic and operational demands.
5. Manage the Stockroom, including deliveries, dispatches, and inventory processes.
6. Assist in overseeing Asset and Profit Protection to enhance service delivery and minimize loss.
7. Ensure compliance with Health and Safety legislation and maintain high standards of store housekeeping.
8. Drive digital strategy engagement among employees and leverage new technology initiatives.
9. Recruit, onboard, and develop store operational support staff, fostering a coaching environment.
10. Communicate company messages to the store team and embody brand values as a Brand Ambassador.

1. Minimum of 3 years of relevant experience in a similar role.
2. Fluent in written and spoken English.
3. Proficient in stock management and control systems.

1. Strong leadership and coaching abilities.
2. Attention to detail.
3. Ability to multitask effectively.
4. Hands-on and proactive approach.
5. Adaptability to start-up environments.

At least 3 years of experience in a similar operational management role within the retail industry.

Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within a prestigious global brand.

Gucci promotes a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is inclusive and dynamic, fostering collaboration and personal growth.