Gucci In-Store Operations Manager
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to luxury fashion and commitment to excellence. As an employer, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth, providing employees with the opportunity to be part of a globally recognized brand that values heritage and modernity.
- Support the Store Manager/Store Director in implementing policies and procedures to ensure smooth store operations.
- Act as Store Manager when necessary to maintain efficient store operations, both front and back of house.
- Oversee sales floor efficiency by managing operational support roles such as Cashiers, Wrappers, and Runners.
- Optimize staff schedules to align with customer traffic and operational needs.
- Manage the Stockroom, including deliveries, dispatches, and inventory processes.
- Assist in overseeing Asset and Profit Protection to enhance service delivery and minimize loss.
- Ensure compliance with Health and Safety legislation and processes.
- Maintain the store and internal areas to the highest standard, including housekeeping responsibilities.
- Drive the digital strategy and engage employees with new digital initiatives.
- Recruit, onboard, and develop the store operational support team, fostering a coaching environment.
- Communicate company messages effectively to the store team and embody the brand's core values.
- Minimum of 3 years of relevant experience in a similar role.
- Fluency in written and spoken English.
- Knowledge of stock management and control systems.
- Attention to detail
- Leadership and coaching abilities
- Multitasking
- Hands-on approach
- Start-up mindset
A minimum of three years in a similar operational management role within the retail sector is required.
Employees can expect a comprehensive benefits package, including opportunities for professional development and growth within the company.
Gucci fosters a vibrant and inclusive culture that encourages innovation and creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of luxury and excellence. The workplace is dynamic, with a focus on collaboration and continuous improvement.


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