Gucci Digital Services Manager

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation and excellence, offering a dynamic environment where creativity and collaboration thrive. The brand is dedicated to the development of its employees, providing opportunities for growth and advancement within the company.

1. Provide insight-driven analysis to support the growth and optimization of Gucci's omnichannel services.
2. Collaborate with Retail, Client Services, Marketing, and Merchandising teams to increase omnichannel adoption.
3. Enhance data reporting by automating workflows and streamlining processes to support data-driven decision-making.
4. Leverage client behavior data to improve the digital client journey, including checkout experience and personalization services.
5. Manage and support digital and omnichannel initiatives from planning through execution, ensuring on-time and effective implementation.
6. Support ad hoc data analysis requests and manage digital projects and omnichannel initiatives as needed.
7. Define the regional vision and priorities for Digital Services in collaboration with the Director of Digital Services & Operations.

1. Bachelor’s degree in Business, Finance, Economics, Analytics, Operations, or a related field; MBA or equivalent advanced degree preferred.
2. 3–5 years of relevant experience in e-commerce or related consumer-facing environments.
3. Work authorization in the United States.

1. Excellent communication and presentation skills.
2. Strong proficiency in Excel, including advanced functions and data visualization.
3. Exceptional analytical and problem-solving skills.
4. Project management experience in a fast-paced, matrixed environment.
5. Solutions- and results-oriented mindset.
6. Strong collaboration skills and ability to work effectively across teams.
7. High attention to detail, accuracy, and completeness.
8. Highly organized and self-directed.

3–5 years of relevant experience in e-commerce or related consumer-facing environments, preferably within the luxury digital, finance, or consulting sectors.

Bachelor’s degree in Business, Finance, Economics, Analytics, Operations, or a related field; MBA or equivalent advanced degree preferred.

Base salary range of $108,000 - $120,000, with potential additional compensation through commissions and incentive programs.

Comprehensive benefits package including medical, dental, vision, paid time off, and 401K.

Gucci prides itself on a culture of inclusivity and accessibility, fostering a community of passionate individuals united by a shared commitment to innovation and excellence. The company values diversity and encourages a collaborative environment where creativity and new ideas are celebrated.