Gucci CRM & Client Engagement Manager

Dubai • UAE

Tuesday, April 22, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inspiring work environment that fosters creativity and excellence.

1. Develop and implement CRM strategies to enhance customer engagement and brand loyalty.
2. Analyze customer data to understand preferences and tailor experiences accordingly.
3. Collaborate with marketing teams to convey the brand's image and identity across all communication channels.
4. Propose and present brand products in a creative and innovative manner.
5. Strengthen relationships with existing clients and engage new clients to expand the customer base.
6. Demonstrate the brand's leadership in setting fashion trends internationally.

1. Proven experience in CRM and client engagement within the luxury fashion industry.
2. Strong analytical skills with the ability to interpret customer data.
3. Excellent communication and presentation skills.
4. Ability to work collaboratively with cross-functional teams.

1. CRM strategy development
2. Customer data analysis
3. Brand communication
4. Client relationship management
5. Innovative presentation skills

A minimum of 5 years of experience in CRM and client engagement, preferably within the luxury fashion sector.

Bachelor's degree in Marketing, Business Administration, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Gucci fosters a culture of innovation, creativity, and excellence, encouraging employees to push boundaries and redefine luxury fashion. The work environment is dynamic, collaborative, and inclusive, promoting personal and professional growth.