Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, known for its commitment to excellence and innovation. As a leading brand, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication.
- Achieve or exceed monthly and seasonal sales targets for both individual and store performance.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize client development.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual merchandising of products according to Gucci standards.
- Maintain a neat and organized stockroom.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven ability to drive sales and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced, dynamic environment.
- Flexibility to work evenings, weekends, and holidays.
- Customer service excellence
- Sales and KPI achievement
- Product knowledge
- CRM proficiency
- Organizational skills
- Communication skills
- Team collaboration
- Adaptability
- Fashion trend awareness
A minimum of 3 years in luxury fashion sales or a comparable customer service setting is required.
Bachelor’s Degree preferred.
A reasonable estimate of the current base salary range is $19.00 to $21.00 per hour.
Eligible employees may participate in a comprehensive benefits program, including medical, dental, vision, paid time off, and a 401K plan. An incentive program is also available, contingent on individual and organizational performance.
Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their individuality while working collaboratively. The brand values creativity, innovation, and a client-centric approach, promoting a work environment where everyone is considered an owner of their contributions.


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