Gucci Client Advisor

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global luxury group that manages the development of a series of renowned houses in fashion, leather goods, jewelry, and watches. As an employer, Gucci is committed to fostering a culture of creativity and innovation, offering its employees the opportunity to be part of a dynamic and inclusive environment that values diversity and encourages professional growth.

1. Achieve or exceed individual and store sales goals monthly and seasonally.
2. Provide exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive and exceed individual KPI goals through high-quality customer service and sales.
4. Capture and maintain meaningful customer data to build relationships and personalize future client development opportunities.
5. Maintain an organized client book and provide regular follow-up on sales or client requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience and contribute to a positive working environment.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold Gucci's visual display standards for all products.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and guidelines.
12. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive and exceed individual and store results.
4. Excellent communication skills and ability to handle multiple tasks simultaneously.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced and dynamic environment.
9. High flexibility and adaptability to different customer needs.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and follow-up skills.
5. Attention to detail.
6. Adaptability and flexibility.
7. Team collaboration.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Base salary range of $15.00 USD to $17.00 USD per hour, with eligibility for an incentive program based on individual and organizational performance.

Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan.

Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to break new ground in the fashion world. The workplace is dynamic and collaborative, valuing diversity and professional growth.