Gucci Client Advisor

Villahermosa • Mexico

Wednesday, June 18, 2025

Gucci, a prestigious name in the luxury fashion industry, is renowned for its innovative and progressive approach to style under the creative direction of Sabato de Sarno. As part of the Kering Group, Gucci benefits from the support and resources of one of the world's leading luxury conglomerates. The brand is celebrated for its Italian craftsmanship and meticulous attention to detail, making it a desirable employer for those passionate about fashion and luxury.

1. Provide exceptional customer service by greeting, listening, and assisting customers to exceed their needs, demonstrating comprehensive knowledge of Gucci products and heritage.
2. Advise customers on general fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury goods.
3. Build and strengthen relationships with customers, accommodating diverse nationalities and personalities, ensuring customer comfort.
4. Monitor and update customer information using company tools (CRM) to retain existing customers and identify new high-potential clients.
5. Facilitate cross-selling and up-selling across all product categories.
6. Achieve individual and store sales goals, contributing to business growth.
7. Foster open communication with team members, collaborating and proposing effective solutions.
8. Manage the visual display of products in accordance with Gucci's visual standards.
9. Ensure product replenishment and conduct physical inventory of merchandise.

1. Proven track record of achieving sales targets.
2. Strong business acumen and strategic vision for business development.
3. Experience in face-to-face customer service.
4. Excellent communication and interpersonal skills.
5. Ability to thrive in a fast-paced, high-pressure environment.
6. Team player with a collaborative spirit.
7. Experience in fashion, retail, or related fields.

1. Fluency in Spanish and English.
2. Flexibility to work retail hours, including evenings, weekends, and holidays.

Experience in fashion, retail, or related fields, with a focus on face-to-face customer service and sales.

Opportunity to join a thriving team with possibilities for learning and growth. Gucci, as part of Kering, emphasizes talent development and internal mobility, promoting leadership skills and employee potential in a stimulating environment. Gucci is committed to diversity and equal opportunity.

Gucci fosters a diverse and inclusive workplace, valuing diversity in gender, age, disability, nationality, culture, religious beliefs, and sexual orientation. The brand encourages a stimulating and fulfilling environment where employees can express their talents and adapt to a changing world.