Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, was established in Florence, Italy, in 1921. As a part of the global luxury conglomerate Kering, Gucci is renowned for its commitment to creativity, Italian craftsmanship, and innovation. The brand continues to redefine luxury fashion, offering an exceptional working environment for those passionate about the industry.

1. Provide high-level, dedicated consultation and optimal customer care, ensuring an exceptional service experience.
2. Offer insights and advice on general fashion trends and developments within the luxury market.
3. Cultivate and maintain loyal customer relationships, focusing on service-oriented engagement.
4. Utilize company tools (CRM) to capture meaningful customer data, fostering relationships and personalizing future customer development opportunities.
5. Ensure the optimal presentation of the sales floor.

1. Professional experience in high-end retail; experience in fashion/luxury is advantageous.
2. Strong enthusiasm for interacting with customers and colleagues.
3. Excellent customer and service orientation.
4. Demonstrated sales orientation with the ability to successfully close sales conversations.
5. Enjoy working in an international and familial team environment.
6. Excellent understanding of the luxury segment and its associated products.
7. Fluent in German and proficient in English; additional languages are advantageous.
8. Affinity for a digital environment.

1. Customer service excellence
2. Sales expertise
3. Trend awareness
4. Relationship building
5. CRM proficiency
6. Team collaboration
7. Multilingual communication
8. Digital literacy

Professional experience in high-end retail, preferably within the fashion or luxury sector.

Gucci offers a dynamic and supportive work environment, fostering professional growth and development within the luxury fashion industry.

Gucci prides itself on a culture that celebrates creativity, craftsmanship, and innovation. As part of the Kering Group, Gucci provides a collaborative and inclusive workplace where employees are encouraged to express their individuality and contribute to the brand's legacy.